CONTACT US

Dear Customers,

Welcome to Jybloom.

At Jybloom, we offer a selection of men's and women's clothing, fashion accessories, bags, and general merchandise for everyday needs.

We are committed to providing our customers with a convenient, reliable, and transparent online shopping experience.

Please note that order processing and delivery times may be longer than usual during peak shopping seasons, U.S. public holidays, periods of high order volume, or unforeseen shipping disruptions.

We appreciate your patience and understanding.

If you have any questions or concerns regarding our products, sizing, orders, payments, shipping, tracking, returns, refunds, or other customer service matters, please feel free to contact us.

Our customer service team aims to respond to inquiries within 1–2 business days, Monday through Friday, excluding public holidays.

Customer Service

Email: service@jybloom.com

Phone: +86 166 27924075

When contacting us about an existing order, please include your order number and a brief description of your inquiry so that we can assist you more efficiently.

For questions about clothing sizes, product materials, colors, specifications, or availability, please include the product name or link whenever possible.

For return or refund requests, please contact our customer service team before sending any merchandise. We will provide the applicable return instructions and authorized return destination.

Please do not send merchandise to our registered business address unless our customer service team specifically confirms that it is the authorized return destination.

For more information about shipping, delivery, returns, and refunds, please review our Shipping Policy and Return and Refund Policy.

Company Information

Store Name: Jybloom

Legal Business Name: Tianchang City Liulong Department Store Business Department

Registered Business and Correspondence Address:

Building 12, North Zone, 5th Resettlement Residential Area
Tianchang Subdistrict, Tianchang City
Chuzhou City, Anhui Province
China

Customer Service Email: service@jybloom.com

Customer Service Phone: +86 166 27924075

Website: https://jybloom.com

Thank you for choosing Jybloom. We appreciate your interest and support and look forward to assisting you.