PRIVACY POLICY

Last Updated: November 6, 2026

Privacy Statement

Welcome to Jybloom.

Jybloom is an online retail store operated by Tianchang City Liulong Department Store Business Department, a business registered in China.

Our website, jybloom.com, offers men's and women's clothing, outerwear, bags, fashion accessories, general merchandise, lifestyle products, and everyday essentials.

We respect the privacy of our customers and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, browse our products, make a purchase, contact our customer service team, or otherwise interact with our services.

The business responsible for the personal information described in this Privacy Policy is:

Legal Business Name: Tianchang City Liulong Department Store Business Department

Registered Business Address:

Building 12, North Zone, 5th Resettlement Residential Area
Tianchang Subdistrict, Tianchang City
Chuzhou City, Anhui Province
China

Customer Service Email: service@jybloom.com

Customer Service Phone: +86 166 27924075

Website: https://jybloom.com

This address is provided for business identification and correspondence purposes. Product returns must follow the instructions provided in our Return and Refund Policy.

Customers should contact our customer service team before sending any merchandise back.

Section 1 — Information We Collect and How We Use It

When you visit our website, place an order, or interact with our services, we may collect personal information necessary to operate our online store and provide customer support.

Personal Information You Provide

Depending on how you interact with our website, we may collect:

• Full name.

• Billing address.

• Shipping address.

• Email address.

• Phone number.

• Order details and purchase history.

• Payment-related transaction information.

• Customer service communications.

• Information related to returns, refunds, cancellations, or other requests.

• Product preferences, sizes, or other information you voluntarily provide when requesting assistance.

We use this information to:

• Process and fulfill customer orders.

• Arrange shipping and delivery.

• Provide order confirmations and shipping updates.

• Respond to product inquiries and customer service requests.

• Assist with clothing sizes, product specifications, and availability.

• Process eligible returns, refunds, and cancellations.

• Maintain customer service and transaction records.

• Detect and prevent fraud or unauthorized transactions.

• Comply with applicable legal obligations.

• Maintain, operate, and improve our website and services.

We aim to collect and use personal information only for legitimate and appropriate business purposes, subject to applicable privacy laws.

Information Collected Automatically

When you browse jybloom.com, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address.

• Browser type and version.

• Device type and operating system.

• Pages visited and interactions with our website.

• Referring website information.

• Approximate geographic location derived from technical information.

• Cookies and similar tracking information.

• Website performance and usage information.

This information may be used to maintain website functionality, improve performance, analyze website traffic, enhance the shopping experience, and protect our services.

Email Marketing

Where permitted by applicable law and subject to any required consent, we may send promotional emails about Jybloom products, new arrivals, clothing collections, fashion accessories, special offers, or store updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our communications or by contacting service@jybloom.com.

Unsubscribing from promotional communications does not prevent us from sending essential transactional messages relating to your orders, shipping, returns, refunds, or customer service requests.

Section 2 — Consent and Privacy Choices

When you provide personal information to complete a purchase, arrange delivery, request customer service, or process a return or refund, we use that information for the relevant business purpose.

Where applicable law requires consent for certain activities, including specific marketing or tracking practices, we will request that consent or provide appropriate privacy choices.

You may withdraw consent where applicable by contacting:

Email: service@jybloom.com

Withdrawal of consent does not affect processing that was lawful before the withdrawal.

We may continue to retain or process certain information when necessary to fulfill contractual obligations, comply with applicable laws, resolve disputes, prevent fraud, or protect legitimate business interests, as permitted by law.

Section 3 — How We Share Personal Information

We do not sell personal information in exchange for monetary compensation.

We may share personal information with trusted third parties when reasonably necessary to operate our business, provide our services, or comply with legal requirements.

Such third parties may include:

• Payment processing providers.

• Shipping carriers and logistics providers.

• Website hosting and e-commerce service providers.

• Order management and fulfillment service providers.

• Customer support service providers.

• Website analytics providers.

• Marketing and advertising service providers, where permitted.

• Professional advisers and regulatory authorities when required.

We may also disclose personal information when necessary to comply with applicable laws, respond to lawful requests, investigate suspected fraud, enforce our policies, or protect the rights and safety of our customers and business.

Certain advertising or analytics activities may be classified as a sale, sharing, or targeted advertising under applicable privacy laws, even when no monetary compensation is exchanged.

Where applicable, we will provide legally required notices and opt-out choices.

Payment Processing

Payments made through jybloom.com may be processed by third-party payment service providers made available during checkout.

These providers may collect and process payment-related information according to their own privacy policies and security practices.

Applicable payment card security requirements, including the Payment Card Industry Data Security Standard (PCI DSS), may apply to payment processing providers.

We use payment-related information for legitimate transaction processing, fraud prevention, refunds, and customer support purposes, subject to applicable law.

Section 4 — Third-Party Services and International Data Processing

We may work with third-party service providers to support our online clothing, fashion accessories, and general merchandise business.

These services may include:

• Website hosting and maintenance.

• Payment processing.

• Order management and fulfillment.

• Shipping and delivery.

• Customer service.

• Website analytics.

• Fraud prevention.

• Advertising and marketing, where permitted.

Third-party providers may process personal information according to their respective contractual obligations, privacy practices, and applicable laws.

Because Jybloom is operated by a business registered in China and serves customers through an online store, personal information may be processed or accessed in jurisdictions outside the customer's state or country of residence.

Some service providers may also operate in different jurisdictions.

As a result, personal information may be processed, transferred, or stored in different locations, subject to applicable legal requirements and appropriate safeguards where required.

Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

When you leave jybloom.com and access an external website, the privacy practices of that third party may apply.

We encourage customers to review the privacy policies of third-party websites before providing personal information.

We are not responsible for the independent privacy practices of third-party websites or services.

Section 5 — Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember user preferences, improve browsing experiences, and analyze website performance.

Depending on the technologies enabled on our website, cookies may be used for:

• Shopping cart functionality.

• Website security.

• Session management.

• Remembering customer preferences.

• Website traffic analysis.

• Improving website navigation and performance.

• Marketing and advertising, where permitted.

Cookies are small data files that may be stored on your device when you visit a website.

You may be able to manage cookies through your browser settings or any privacy preference controls made available on our website.

Disabling certain cookies may affect the functionality or performance of some website features, including shopping cart and checkout functions.

Where applicable law requires consent or an opt-out mechanism for nonessential tracking technologies, we will provide the relevant choices.

Section 6 — Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

These measures may include:

• Secure website connections.

• Appropriate access controls.

• Restricted access to personal information.

• Security practices implemented by our service providers.

• Reasonable measures to detect and prevent unauthorized activity.

Where applicable, information transmitted through our website is protected using SSL/TLS encryption.

However, no method of electronic transmission or storage is completely secure.

While we take reasonable steps to protect personal information, we cannot guarantee absolute security.

Section 7 — Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Retention periods may depend on factors such as:

• Order processing and fulfillment requirements.

• Shipping and delivery records.

• Customer service needs.

• Return and refund processing.

• Accounting and tax obligations.

• Fraud prevention.

• Dispute resolution.

• Legal and regulatory compliance.

When personal information is no longer reasonably necessary for these purposes, we will take appropriate steps to delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.

Section 8 — Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without any parental consent required by applicable law.

If we become aware that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete that information.

Parents or legal guardians who believe that a child has provided personal information to us may contact service@jybloom.com.

Section 9 — Your Privacy Rights

Depending on your state or country of residence and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate personal information.

• Request deletion of eligible personal information.

• Request information about how personal information is used or disclosed.

• Withdraw consent where applicable.

• Opt out of certain marketing communications.

• Opt out of certain sales, sharing, or targeted advertising activities where applicable.

• Exercise other privacy rights provided by applicable law.

To submit a privacy-related request, please contact:

Email: service@jybloom.com

We may need to verify your identity before processing certain requests to protect your personal information.

We will review and respond to eligible requests within the timeframes required by applicable law.

Certain requests may be subject to legal exceptions, including situations where information must be retained for transaction records, security, tax, accounting, fraud prevention, or other lawful purposes.

We will not unlawfully discriminate against customers for exercising their applicable privacy rights.

Section 10 — Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, privacy practices, or applicable legal requirements.

When changes are made, the revised Privacy Policy will be published on this page with an updated revision date.

Where required by applicable law, we will provide additional notice of material changes.

We encourage customers to review this Privacy Policy periodically.

If our business undergoes a merger, acquisition, restructuring, or transfer of assets, personal information may be transferred as part of the relevant business transaction where permitted by applicable law.

Any such transfer will be handled in accordance with applicable privacy and data protection requirements.

Section 11 — Contact Information

If you have questions about this Privacy Policy, our handling of personal information, or your privacy rights, please contact us using the information below.

Store Name: Jybloom

Legal Business Name: Tianchang City Liulong Department Store Business Department

Registered Business and Correspondence Address:

Building 12, North Zone, 5th Resettlement Residential Area
Tianchang Subdistrict, Tianchang City
Chuzhou City, Anhui Province
China

Customer Service Email: service@jybloom.com

Customer Service Phone: +86 166 27924075

Official Website: https://jybloom.com

For privacy-related requests, please include a clear description of your inquiry so that we can assist you appropriately.

For product returns, please review our Return and Refund Policy and contact customer service for the applicable return instructions before mailing any merchandise.

Tianchang City Liulong Department Store Business Department is responsible for handling privacy inquiries relating to the operation of Jybloom, subject to applicable privacy laws.

Thank you for trusting Jybloom. We value your privacy and appreciate the opportunity to serve you.