TERMS AND CONDITIONS

Last Updated: November 6, 2026

OVERVIEW

This website, jybloom.com, is operated by Tianchang City Liulong Department Store Business Department, doing business under the store name Jybloom (“Jybloom,” “we,” “us,” or “our”).

Jybloom is an online retail store offering men's and women's clothing, outerwear, bags, fashion accessories, general merchandise, and everyday essentials.

Legal Business Name: Tianchang City Liulong Department Store Business Department

Registered Business Address:

Building 12, North Zone, 5th Resettlement Residential Area
Tianchang Subdistrict, Tianchang City
Chuzhou City, Anhui Province
China

Customer Service Email: service@jybloom.com

Customer Service Phone: +86 166 27924075

Website: https://jybloom.com

Throughout this website, the terms “we,” “us,” and “our” refer to Tianchang City Liulong Department Store Business Department.

Jybloom offers this website, including all information, tools, products, and services available through it, subject to your acceptance of these Terms and Conditions and all other policies referenced herein.

By visiting our website and/or purchasing products from us, you engage in our services (the “Service”) and agree to be bound by these Terms and Conditions (“Terms”), including any additional terms and policies referenced herein or made available through our website.

These Terms apply to all users of the website, including visitors, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website.

By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use the website or our Services.

Any new features, products, services, or tools added to the website will also be subject to these Terms.

We may update or revise these Terms from time to time by posting an updated version on this page. Where required by applicable law, we will provide additional notice of material changes.

Your continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you have the legal capacity to enter into a binding agreement or, where applicable, that you have obtained the consent of a parent or legal guardian.

You may not use our products or Services for any illegal or unauthorized purpose.

You must comply with all applicable laws and regulations when accessing our website or purchasing our products.

You must not transmit viruses, malware, worms, malicious code, or other harmful technology through or in connection with the Service.

A material breach of these Terms may result in suspension or termination of your access to the Service, subject to applicable law.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or restrict access to the Service where reasonably necessary, including in cases of suspected fraud, abuse, security concerns, unlawful activity, or violations of these Terms, subject to applicable law.

You understand that content you submit, excluding payment card information, may be transmitted over various networks and modified as necessary to meet the technical requirements of connecting networks or devices.

Payment card information is protected during transmission using the security measures implemented by our payment service providers.

You may not reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of the Service, access to the Service, or content available through the Service without our prior written permission, except where permitted by applicable law.

The headings in these Terms are provided for convenience only and do not affect their interpretation.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information presented on our website is accurate, complete, and up to date.

However, website information may occasionally contain inaccuracies, omissions, or outdated details.

General information on our website is provided for informational purposes and should not replace more specific product details or information provided during checkout.

Certain information may be historical and is provided for reference only.

We reserve the right to update or modify website content where reasonably necessary, subject to applicable law.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices may change from time to time without prior notice, except where an order has already been placed and applicable law requires the agreed price to be honored.

We reserve the right to modify, suspend, or discontinue all or part of the Service, temporarily or permanently, where reasonably necessary.

We may also update product availability, descriptions, specifications, and promotional offers.

Nothing in this section affects rights relating to orders already accepted or mandatory consumer protections available under applicable law.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online through our website and may be offered in limited quantities.

Jybloom offers a variety of products, including:

• Men's clothing and seasonal apparel.

• Women's clothing and outerwear.

• Bags and fashion accessories.

• Everyday essentials.

• General merchandise and lifestyle products.

Our product selection may change according to availability and seasonal demand.

Returns and refunds are governed by our Return and Refund Policy, together with any mandatory consumer rights available under applicable law.

We make reasonable efforts to ensure that product titles, descriptions, images, colors, materials, measurements, specifications, availability, and other product information accurately reflect the merchandise offered for sale.

Product images are intended to represent products as accurately as reasonably possible.

However, the appearance of colors and certain visual details may vary depending on your device, screen settings, lighting, photography, and other factors.

Clothing sizes and measurements may vary between different products and styles.

Customers should review the applicable product descriptions, size charts, material information, measurements, care instructions, and other relevant details before purchasing.

We reserve the right, subject to applicable law, to limit sales by person, household, geographic region, jurisdiction, or quantity where reasonably necessary.

We may discontinue products at any time.

All offers for products or Services are void where prohibited by applicable law.

Nothing in these Terms limits statutory rights relating to defective, misdescribed, unsafe, or non-conforming products.

SECTION 6 – ORDERS, BILLING, AND ACCOUNT INFORMATION

When placing an order through our website, you are responsible for ensuring that the information you provide is complete and accurate.

Orders are subject to product availability, payment authorization, fraud screening, shipping restrictions, and applicable law.

We reserve the right to reject, restrict, or cancel an order where reasonably necessary, including where:

• A product is unavailable.

• Pricing or product information contains a material error.

• Payment cannot be authorized.

• We reasonably suspect fraud or unauthorized activity.

• Shipping to the requested destination is unavailable or prohibited.

• The order violates these Terms or applicable law.

Where we cancel an order after payment has been received, we will issue any refund required by applicable law and our applicable policies.

We may limit quantities purchased per person, household, account, payment method, billing address, or shipping address where reasonably necessary.

If an order is modified or cancelled, we may attempt to notify you using the email address, telephone number, billing address, or other contact details provided with your order.

You agree to provide current, complete, and accurate purchase and account information and to keep such information reasonably up to date.

For information about returns, refunds, and cancellations, please review our Return and Refund Policy.

SECTION 7 – PAYMENT

Prices displayed on our website are shown in the currency indicated on the product pages or during checkout.

Applicable taxes, shipping charges, and other fees, if any, will be displayed or communicated as required before you complete your purchase.

Payments may be processed by third-party payment service providers.

Your use of their payment services may also be subject to their own terms and privacy policies.

The availability of payment methods may vary depending on the transaction, payment provider, or other relevant factors.

By submitting payment information, you represent that you are authorized to use the selected payment method.

SECTION 8 – SHIPPING AND DELIVERY

We currently ship to eligible addresses within the United States, subject to shipping availability and carrier restrictions.

Orders are generally processed within 1–3 business days after payment confirmation, excluding weekends and U.S. public holidays.

Standard delivery typically takes approximately 14–28 business days after dispatch.

The total estimated timeframe from payment confirmation to delivery is approximately 15–31 business days under normal circumstances.

Our standard shipping rates are:

Order Value	Standard Shipping Cost
Under $60 USD	$7.99 USD
$60 USD or more	Free Standard Shipping

Where available, expedited shipping costs $19.99 USD.

Shipping charges and available delivery options will be displayed at checkout.

Delivery estimates are not guaranteed arrival dates.

Shipping may be affected by carrier delays, weather conditions, transportation disruptions, peak shopping periods, address issues, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete shipping information.

If you notice an error in your shipping address, please contact us as soon as possible.

We cannot guarantee that changes can be made once an order has entered processing or has been shipped.

For complete information about shipping destinations, delivery estimates, shipping charges, tracking, and delivery-related issues, please review our Shipping Policy.

Nothing in this section limits mandatory delivery, cancellation, or refund rights available under applicable law.

SECTION 9 – RETURNS, REFUNDS, AND CANCELLATIONS

Jybloom offers a 30-day return period for eligible merchandise purchased through our website.

Return requests must generally be made within 30 calendar days from the date of delivery.

For returns based on personal preference, items must generally be unused, unworn, in their original condition, and include applicable original tags, accessories, and components.

Customers are generally responsible for return shipping costs when returning merchandise because of a change of mind, incorrect size selection, color preference, or other personal reasons.

If an item is damaged, defective, incorrect, or materially misdescribed, we will provide an appropriate remedy in accordance with applicable law.

Where a physical return is required because of an error on our part, we will cover reasonable return shipping costs.

Approved refunds are generally processed within 7–10 business days, or sooner where required by applicable law, and are normally issued to the original payment method.

We currently do not offer direct exchanges for personal-preference returns.

Customers who wish to cancel an order should contact us as soon as possible.

Cancellation cannot be guaranteed once an order has entered processing or has shipped, except where applicable law provides otherwise.

For complete information, please review our Return and Refund Policy.

Important: Customers must contact our customer service team before returning merchandise to obtain the applicable return instructions and authorized return destination.

Our registered business address should not be used as a merchandise return address unless our customer service team expressly confirms otherwise.

SECTION 10 – OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to third-party tools, platforms, applications, or services that we do not own or control.

Unless otherwise stated, such tools and services are provided on an “as available” basis.

Your use of third-party services may be subject to separate terms and privacy policies established by the relevant providers.

We are not responsible for the independent acts, omissions, policies, or services of third-party providers except to the extent responsibility cannot lawfully be excluded.

We encourage you to review applicable third-party terms before using their services.

New tools, features, or resources introduced through our website will also be subject to these Terms unless otherwise stated.

SECTION 11 – THIRD-PARTY LINKS

Our website may contain links to third-party websites, platforms, products, services, or other content.

These websites and services are not necessarily owned or controlled by Jybloom.

We are not responsible for their independent content, availability, security practices, privacy practices, or terms.

The inclusion of a third-party link does not necessarily constitute our endorsement of that website or its products or services.

Before entering into transactions with third parties, please review their applicable terms, policies, and practices.

Questions or disputes relating solely to third-party products or services should generally be directed to the relevant third party.

SECTION 12 – USER COMMENTS, REVIEWS, FEEDBACK, AND SUBMISSIONS

If you submit reviews, comments, photographs, suggestions, feedback, ideas, proposals, or other materials to us (“User Content”), you represent that you have the right to provide that content.

Unless otherwise prohibited by applicable law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, translate, adapt, and distribute User Content for purposes connected with operating, improving, promoting, and providing our business and Services.

This license does not transfer ownership of your User Content to us.

You agree that your User Content will not:

• Violate intellectual property, privacy, publicity, or other rights of another person.

• Contain unlawful, defamatory, abusive, threatening, obscene, or deceptive material.

• Contain viruses, malware, or other harmful code.

• Misrepresent your identity or the origin of the content.

• Otherwise violate applicable law.

We may remove or restrict User Content where we reasonably determine that it violates these Terms or applicable law.

You remain responsible for the accuracy and legality of content you submit.

We do not authorize fabricated customer testimonials, misleading product ratings, or deceptive promotional content.

Customer feedback displayed on our website should reflect genuine customer experiences and comply with applicable consumer protection requirements.

SECTION 13 – PERSONAL INFORMATION

Our collection, use, disclosure, storage, and other processing of personal information is governed by our Privacy Policy and applicable data protection laws.

Please review our Privacy Policy for information about how we handle personal information and the choices and rights that may be available to you.

SECTION 14 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, availability, pricing, promotions, shipping charges, shipping times, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and, where permitted by applicable law, to update information or cancel an affected order.

If an order is cancelled after payment has been received, we will provide a refund where required under applicable law and our applicable policies.

Nothing in this section permits us to avoid obligations that cannot lawfully be excluded or limited.

SECTION 15 – PROHIBITED USES

You may not use our website, Services, or website content:

(a) For any unlawful or fraudulent purpose.

(b) To solicit, encourage, or participate in unlawful acts.

(c) To violate any applicable international, national, federal, provincial, state, regional, or local law, regulation, rule, or ordinance.

(d) To infringe or violate our intellectual property rights or those of another person.

(e) To harass, abuse, threaten, defame, intimidate, or unlawfully discriminate against another person.

(f) To submit false, fraudulent, or materially misleading information.

(g) To transmit viruses, malware, malicious code, or other harmful technology.

(h) To unlawfully collect, track, process, or disclose another person's personal information.

(i) To engage in spam, phishing, pharming, pretexting, scraping, crawling, or similar abusive activity, except where such activity cannot lawfully be restricted.

(j) For obscene or otherwise unlawful purposes.

(k) To interfere with or circumvent security features of the website, Service, or related systems.

(l) To engage in activity that materially disrupts or damages the Service or its users.

We may suspend or terminate access to the Service for violations of this section, subject to applicable law.

SECTION 16 – DISCLAIMER OF WARRANTIES

We aim to provide our website and Services with reasonable care and skill.

However, except for warranties, guarantees, representations, or rights that cannot lawfully be excluded, we do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.

Our website and Services may occasionally be unavailable due to maintenance, technical issues, security incidents, third-party service interruptions, or circumstances beyond our reasonable control.

To the maximum extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.

Nothing in these Terms excludes or limits any warranty, guarantee, condition, right, or remedy that cannot lawfully be excluded or limited, including applicable statutory consumer rights.

SECTION 17 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Tianchang City Liulong Department Store Business Department, Jybloom, and their respective employees, representatives, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from your use of the website or Services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

In particular, nothing in these Terms is intended to exclude or limit liability for fraud, fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Nothing in this section affects mandatory consumer rights or remedies available under applicable law.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Tianchang City Liulong Department Store Business Department, Jybloom, and their respective employees, representatives, agents, contractors, licensors, service providers, subcontractors, and suppliers from third-party claims, liabilities, losses, damages, and reasonable legal costs arising directly from:

• Your material breach of these Terms.

• Your unlawful use of the Service.

• Your violation of applicable law.

• Your infringement of another person's rights.

This section does not apply to the extent that a claim results from our own unlawful conduct, negligence, or breach of obligations that cannot lawfully be excluded.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined by a court or other competent authority to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where appropriate, severed from these Terms.

The remaining provisions will remain in full force and effect.

SECTION 20 – TERMINATION

These Terms remain effective while you use our website or Services.

You may stop using our website or Services at any time.

We may suspend or terminate your access where you materially violate these Terms, engage in unlawful or fraudulent activity, create a security risk, or where termination is otherwise reasonably necessary and permitted by applicable law.

Any rights, obligations, or liabilities that by their nature should survive termination will remain effective after termination.

Termination does not affect rights or obligations arising from purchases completed before termination.

SECTION 21 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies expressly incorporated by reference, constitute the agreement governing your use of our website and Services, subject to mandatory rights available under applicable law.

Our failure to exercise or enforce any right under these Terms does not constitute a waiver of that right.

If any ambiguity exists in these Terms, it will be interpreted in accordance with applicable law and will not automatically be construed in favor of or against either party solely because that party drafted the provision.

SECTION 22 – GOVERNING LAW AND DISPUTE RESOLUTION

These Terms and Conditions, and any separate agreements through which Tianchang City Liulong Department Store Business Department provides products or Services under the Jybloom store name, shall be governed by and construed in accordance with the applicable laws of the People's Republic of China, without regard to conflict-of-law principles, except to the extent that mandatory consumer protection laws or other applicable legal requirements provide otherwise.

Nothing in these Terms is intended to limit or exclude any non-waivable consumer rights or protections available under the laws applicable to a customer's purchase.

If a dispute arises in connection with your purchase or use of our Services, we encourage you to contact us first at service@jybloom.com so that we may attempt to resolve the matter directly.

Nothing in these Terms prevents a consumer from exercising any right to submit a complaint, seek mediation, commence legal proceedings, or use another dispute-resolution mechanism available under applicable law.

SECTION 23 – CHANGES TO THESE TERMS

We may update, change, or replace portions of these Terms from time to time.

The current version will be posted on this page together with the applicable “Last Updated” date.

Where required by applicable law, we will provide additional notice of material changes.

Changes will not retroactively reduce rights arising from transactions already completed where doing so would be prohibited by applicable law.

We encourage customers to review these Terms periodically.

SECTION 24 – CONTACT INFORMATION

If you have questions about these Terms and Conditions, our products, orders, shipping, returns, refunds, or Services, please contact us using the information below.

Store Name: Jybloom

Legal Business Name: Tianchang City Liulong Department Store Business Department

Registered Business and Correspondence Address:

Building 12, North Zone, 5th Resettlement Residential Area
Tianchang Subdistrict, Tianchang City
Chuzhou City, Anhui Province
China

Customer Service Email: service@jybloom.com

Customer Service Phone: +86 166 27924075

Official Website: https://jybloom.com

Our customer service team aims to respond to inquiries within 1–2 business days, Monday through Friday, excluding public holidays.

For product returns or refund requests, please contact our customer service team and review our Return and Refund Policy before sending any merchandise.

Please do not send returned merchandise to our registered business address unless our customer service team specifically confirms that it is the authorized return destination.

Thank you for visiting Jybloom and shopping with us.